Frequently Asked Questions (Crayola Products)

Frequently asked questions for Crayola products

 

Are the Crayola products new?

Yes. Products are considered new. There may be some small defects with the packaging but overall, in good saleable condition. This explains why they are sold at half the price.

 

Are the Crayola products original?

Yes. We only carry original Crayola products.

 

Can I cancel / change an order after I have confirmed the Crayola product?

No cancellation or change in the order once payment has been processed. Do review your order prior to confirmation and payment.

 

Can I return the Crayola products after purchase?

We do not accept returns once an order has been confirmed.

 

Do we charge Goods and services Tax (GST)

Yes, we do charge 9% GST for all transactions.

 

Accumulation of points / Discount codes / Redemption

Not applicable for Crayola products.