Shipping Information

SHIPPING INFORMATION

We currently only accepts local orders (within Singapore).  For overseas customers, kindly drop us a note via the contact link and we will get back to you at soon as we can.

All orders are packed, ready to ship within 3-5 business days and delivery will take another 4-6 business days.  Business days are Monday through Friday (excluding PH).  However, there may be slight delay in delivery given the current CB situation.  We hope for your kind understanding while we strive to bring your orders to you in the shortest possible time.

Free Delivery

All orders above S$30 (after discounts and before GST) are eligible for FREE local shipping.  Otherwise a flat fee of S$5 applies for each order (regardless of weight)

PAYMENT INFORMATION

We accept debit, credit card or Google and Apple Pay payment for all local orders.

Please note that all orders are subject to a 9% Singapore Goods and Services Tax (GST). All our products that are listed on our website are priced before GST and the final price will only be reflected at check out.

CONDITION OF BOOKS

BookMarket is a clearance books warehouse and therefore the condition of some of our books may not be 100% mint and this is due to storage and returns cycle from the channels. However, all our books are first-hand and in good resalable condition. Some are still in its original shrink wrap and great as gifts.

CANCELLATION POLICY

No cancellation allowed once payment is made. Please review your order prior to confirmation and payment.

REFUND AND EXCHANGE POLICY

Ordered items cannot be exchanged or refunded. However, if the item is damaged during delivery, we can look into a one to one exchange.  Customers are required to bring the effected item back to our warehouse at a given date and time.  This is to give us time to get the exchange item in advance.  We can only entertain damage claims made within 3 days from date of goods received by customers.