Book Title: Whale Done!:Positive Relationships
ISBN: 9781857883268
By Author(s):KEN BLANCHARD JR
By Publisher:JOHN MURRAY PRESS
Format:PB
What do your colleagues, spouse and kids have in common with a five-ton killer whale?
This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).