Up! Your Service Action Steps : Strategies and Action Steps to Delight Your Customers Now!

Up! Your Service Action Steps : Strategies and Action Steps to Delight Your Customers Now!

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RON KAUFMAN
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$15.80
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$15.80
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$27.95
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Book Title: Up Your Service!
ISBN: 9789810529598
By Author(s):RON KAUFMAN
By Publisher:RON KAUFMAN
Format:PB

Strategies and action steps to delight your customers now! Build a mindset and a toolset to bring your service UP! develop a service culture that sizzles and succeeds. apply proven techniques to get closer to your customers. Polish your perception points to create positive impressions. Leverage customer value dimensions for long-term profits. Achieve surprising and unbelievable service standards. Increase customer loyalty with effective service recovery. Discover the hidden power in service guarantees.